Conweets is a service which appeals to different people in different ways. Although during development of Conweets, the central idea was to provide a better conversation viewing experience for twitter users, but after being more than one month in the public beta stage, we’ve been enlightened by our users about the many different ways Conweets as a service can be used in other effective ways.
We give you five ways to make the most of tracking Twitter conversations through Conweets-
- Track how a particular brand is communicating with its customers. What kind of PR it has, the kind of customer service it provides its customers via Twitter, how companies receive feedback and suggestions etc. Communication with customers over social media in something that many companies today see themselves doing, and Conweets can certainly extract revealing information about how its done from Twitter and present it to you for your assessment.
- Track a brand’s tweets to see the type of conversations, the “matter” of conversations, how frequently they interact, etc and make assessments.
This is certainly something that upcoming start-up businesses might love to tap into especially because it gives the kind of insight about how a particular company’s social media marketing allows it to be successful. In addition, Conweets can allow start-ups to track conversations from a well setup brand in a specific domain, to see what features, requests, or complaints that might worry them and how to go about dealing with those issues - Stalking, lets not forget, it certainly can be used to stalk on people on Twitter! Although we hate to specify this particular usage simply because it seems a bit snoopy, but then again, there’s nothing wrong in tracking tweets which are public in the first place.
- Recover lost conversations, another interesting use of Conweets (we’ll get into the details of this in a later post) is to find conversation tweets which were lost, deleted or even removed by the user/twitter for unknown reasons. Thanks to our caching engine, lost conversational tweets can be easily seen in the future even if they might not be available on twitter. Going into the details will require a separate blog post (which we’ll put up later) but to put it in a nutshell, we cache tweets. We cache i.e., store tweets so that subsequent searches can be faster, more reliable and it helps keep the Twitter servers happy. This ‘feature’, although much of it happens behind the scenes keeping true to the seamless user experience, allows users to retrieve tweets from our servers instead of twitter. So if tweets have been deleted, lost or removed from Twitter, they still remain intact and can be accessed from Conweets provided the tweets for the user account in question has been tracked before.
- If you’re one of those who practically spends the majority of their day on Twitter, then time and again you’d feel the need to figure out with whom you’ve had conversations with on Twitter, and the content of it. Conweets can help you do both those things. The single user track feature can help dish out a list of Twitter users with whom you have been socializing with. Simply enter your @handle in the ‘find conversation’ box (leaving the other field blank) and perform a track. After a list is populated, you can click on any conversation to view its contents.
We hope as readers, this opened your eyes a bit towards how Conweets can be used not just to view conversations but much more.
Have you figured out another way to use Conweets. We’d love to know how you make the most of Conweets. Comment below, or tweet to us @conweets.
).